WHAT IS NPS?
The Net Promoter Score is a survey that categorizes your customers into three categories: Promoters, Passives, and Detractors. Your NPS score is calculated by taking the percentage of customers who are Promoters and subtracts the percentage who are Detractors.
See the survey in action
Insert our snippet of code into your web application.
We immediately start surveying your customers inside your web application.
View your real-time NPS data in an actionable dashboard as soon as your results start coming in.
Customers all around the world? We’ve got you covered with support for more than 20 different languages.
NPS OVER TIME
View progress over long-term NPS surveys.
Filter based on contact attributes and date ranges.
Instantly export all data from any campaign.
View feedback rates for your surveys.
Glance at trends based on the created tags.
FOLLOW UP IN-APP
View and follow-up directly within loyalnow.
Create tags on feedback to realize trends among feedback.
Write internal notes based on each feedback.
View the past three scores from your contact.
Create your account. Just few fields :)
Copy the code and paste in your site.
Collect the sentiment of your clients.
Monitor customer health and prevent churn with a simple way, monitore your customer segmented by health score. Prevent churn with insight and real data.
Experiments for happiness and prioritize new features.
Based in your feedbacks improve your customer satisfaction, delivery to the right department and prioritize with the best ROI.
Identify and activate brand advocates.
Build a solid brand community, encouraging conversions, and improving existing relationships based in your own customer feedbacks.
Monitor and improve customer experience.
Real time insights and feedbacks to improve your experience and delivery amazing moments to your customer
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